Contact Financial Aid

Email Addresses

Questions? Ask FinAid! ask@finaid.utexas.edu
Financial Aid Reinstatement Request: reinstatement@finaid.utexas.edu
Financial Aid Cancellation Request: cancellation@finaid.utexas.edu

Mailing Address

Office of Financial Aid
The University of Texas at Austin
100 West Dean Keeton Street, E3700
Austin, TX 78712-1712

Phone Services

Financial aid advisors in the Telephone Information Center can provide you with information about file completion, financial aid programs, funds availability, bars, debts and how to clear up potential problems.

If you need more specific information or if you want to schedule an appointment with your assigned counselor, you can do so by calling the Telephone Information Center.

Hours & Numbers
Monday, Tuesday, Thursday, Friday - 8:00am - 5:00pm
Wednesday - 9:00am - 5:00pm
Main: 512.475.6282
Fax: 512.475.6296

FERPA

Be aware that we are bound by the Family Educational Rights and Privacy Act (FERPA). It limits the type and amount of information we can disclose over the telephone without proper identification or consent.