Please see a list of Enrollment Management and Student Success resources below in order to best assist you.

Resources › COVID-19 Updates ›

Work-Study FAQ

Student Questions

Q: Can I continue my Work-Study during the time that classes are provided online?
A: Work-Study students should work with their employers to telework, if possible. If you are able to telework, enter your hours worked on your timesheet with the comment: “Hours worked – telework”. If you are unable to telework, you will be paid for hours you would have worked according to your current schedule. You should continue to submit your timesheets to your supervisor through Workday for approval bi-weekly (on the 15th of the month and last day of the month). You should enter the statement “Hours not worked due to COVID-19” in the comments section of your timesheet.

Q: Can Work-Study students work during the extended spring break?
A: During the two-week spring break, students may work over 19 hours per week. However, for Work-Study students, any hours over 19 per week will be charged to the department or employer at 100%. Based on this, supervisors must approve Work-Study students to work over 19 hours during the extended break.

Q: Who do I contact with questions about work-study?
A: For any questions not addressed here, please email work.study@austin.utexas.edu. The Work-Study team is teleworking until further notice and will be checking emails frequently during this time.

Supervisor/Employer Questions

Q: Are students allowed to work while the University is on an extended break?
A: Students should telework, if possible. Some teleworking activities include completion of professional development activities on LinkedIn Learning or assignments related to revisions or creation of office procedure manuals. Work-Study students should enter a statement of “Hours worked – teleworking” in the comments section of their timesheet when they submit their timesheet for approval by the manager. If this is not possible, students will be paid for Work-Study based on their current schedules.

Q: If we close due to COVID-19, do we still pay Work-Study students?
A: Yes. If employment is not available as a result of closure due to COVID-19, Work-Study students should submit their timesheets based on their current schedule. Work-Study funding will continue to cover the appropriate portion of Work-Study student’s wages, with the employer covering the remaining contracted portion.

Work-Study students should enter the statement “Hours not worked due to COVID-19” in the comments section of their timesheet when they submit their timesheet for approval by the manager.

Managers will need to review timesheets to ensure this comment is entered. If it is not entered, please type in the comment before submitting for routing to department timekeeper(s).

Off-Campus Employers

Q: Do I need to do anything differently for our billing reimbursement?
A: Hours on timesheets need to show if the hours were earned through teleworking. If the student was able to telework and be paid based on their current schedule, employers should indicate this on the student’s timesheet.

In this situation, Work-Study students should enter the statement “Hours worked – teleworking” in the comments section of their timesheet when they submit their timesheet for approval by the manager.

Managers will need to review timesheets to ensure this comment is entered. If it is not entered, please type in the comment before submitting for routing to department timekeeper(s).

Q: Who do I contact with questions about Work-Study?
A: For any questions not addressed here, please email work.study@austin.utexas.edu. The Work-Study team is teleworking until further notice and will be checking emails frequently during this time.